The UGLY Truth

<p>A month ago we became just another crime statistic in SA being surprised by a couple of armed intruders in the early hours of the morning. Thank full for being alive and unharmed I wish this on no one. Emotionally it will take time but with the support of friends and loved ones we will heal. Our insurance company though are not making things easier. Replacing a couple of electronics and some of it with cheaper versions is their idea of good service. Still today we notice things that were taken for the house was ransacked. Not replacing clothes, handbags, tools, towels, etc. We are not even claiming for everything but asking for the items which will cost a person allot of money to replace. This is why people insure, not for out bonuses. The excuses these “educated” people come up with is frightening. Above all else our premium went up by R500 a month. No wonder Outsurance dropped in their ratings. Instead of giving away free movies on Box Office and paying retainer bonuses to your assessors start taking care of your paying customers. Being loyal customers for about nine years this is the service you get? Your services won’t be recommended by me but the UGLY truth will be shared. </p>