the truth about outsurance and thier advertising campaigns about how much they care

my house burnt down in late october 2022.it is now the 11th of june.i wish i could upload pictures to here so that everyone can see just how bad outsurance and thier service realy is.everything from the cheapest ,ugliest toilet seats,to unsanded but painted walls where a person can actualy see the plaster as it wasnt sanded.to window pane rubber peeling off after just a week.not one issue that was discussed in meetngs was ever seen through to the end, they got me listed on the credit watch as they refused to pay the final months rental and only after a massive fight and A R3000 fine did they pay.everything i personaly used and supp**** to help them was never paid back to me and after 7 months they still refuse.this is one of the most dishonest companies around,given the nature of thier adverts and claiming how much they care.they do not. thier contractor outeniqua plumbing are the absolute worst,they blatantly under cut all costs to increase profit and its blatant in your face.an agreement well all agreements made with these people are never seen through and allways manipulated.an agreement was made on a certain security company,the install happens and its the worst cabling job i have ever seen and the technicians didnt even clean up after the install.which is still not working and sub standard equipment was used,i must now pay an additional r3500 rand to get a working alarm system.this is the care outsurance gives thier customers.i have yet again lost over 50k due to outsurance and thier lies.50k and im supposed to be the victim,it was me who lost of 46 years...yet here i am still loosing. i am a husband with a very very ill wife,this outsurance knows and promised to install additional equipment like grab rails to help her cope as she is disabled.well they only supp**** two railings,the rest i had to supply.if any one out there knows how i can go about reporting these two companies please let me know as this is just a review and a warning to all.sorry i cannot upload pics but i have all images backed up. the latest issue with outeniqua is that i asked them for my old alarm system.now apperenty its missing and cannot be returned