KM
Katiso M

1 reviews | Active since Oct 2019

26 May 2026, 18:55

The sales call started off great , quite interactive and relatable

The sales call started off great , quite interactive and relatable. The sales agent was polite, energised and answered all questions. I was a tad bit disappointed that when she realised that she can’t beat the current premium I already have, her energy level decreased and she ended the call just like that. Not too sure what to take from that call or experience now.

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Replies (1)
OUTsurance
OUTsurance's reply27 May 2026, 08:47
Official
Good day Katiso,

We sincerely apologise for the disappointing experience you had with our advisor.

The sales call will be reviewed and the service transgressions will be addressed internally.

Regards,
The OUTsurance Team