RL
Rozanne L
1 reviews | Active since Jul 2011
06 Nov 2023, 11:54
The relentless harassment from Outsurance call centre is scary!
I went on to the Outsurance website to do an online quote for car & household insurance. I followed all the steps online, but I DID NOT hit the submit button - so I DID NOT request a call back or complete the request for a quote. However, I am being hounded by calls from the Outsurance call centre. At least 20 to 30 calls per day! I fortunately have a spam filter that (a) lets me know who is calling and (b) blocks the calls, but the constant harassment is overwhelming. I am now completely put off ever considering Outsurance as an insurance option. So, if you are considering getting a quote from Outsurance, please be ready for constant bombardment!
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Replies (2)0
Replies (2)OUTsurance's replyOfficial
06 Nov 2023, 12:56Good day Rozanne,
What you have described we see in a serious light. We don't blame you for sharing your experience.
We will place your number on our Do Not Contact list and we will address this accordingly.
We are sorry for inundating you with calls.
Regards,
The OUTsurance Team
What you have described we see in a serious light. We don't blame you for sharing your experience.
We will place your number on our Do Not Contact list and we will address this accordingly.
We are sorry for inundating you with calls.
Regards,
The OUTsurance Team
OUTsurance's reply06 Nov 2023, 12:56
Official
Good day Rozanne,
What you have described we see in a serious light. We don't blame you for sharing your experience.
We will place your number on our Do Not Contact list and we will address this accordingly.
We are sorry for inundating you with calls.
Regards,
The OUTsurance Team
What you have described we see in a serious light. We don't blame you for sharing your experience.
We will place your number on our Do Not Contact list and we will address this accordingly.
We are sorry for inundating you with calls.
Regards,
The OUTsurance Team
RL
Rozanne L's updateReviewer Update
06 Nov 2023, 13:01Thank you so much!
RL
Rozanne L's update06 Nov 2023, 13:01
Reviewer Update
Thank you so much!
