PP
Pearlene Pearlene.philip
1 reviews | Active since Feb 2026
17 Mar 2026, 04:14
The reason my experience was bad because the lack of empathy from the legal department
The reason my experience was bad because the lack of empathy from the legal department. The other interactions were amazing.
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OUTsurance's replyOfficial
31 Mar 2026, 15:02Good day Pearlene,
Further to our acknowledgement after receiving your complaint, our legal manager Martha contacted you to discuss your concerns.
We are sorry for the lack of empathy which has been addressed internally.
Regards,
The OUTsurance Team
Further to our acknowledgement after receiving your complaint, our legal manager Martha contacted you to discuss your concerns.
We are sorry for the lack of empathy which has been addressed internally.
Regards,
The OUTsurance Team
OUTsurance's reply31 Mar 2026, 15:02
Official
Good day Pearlene,
Further to our acknowledgement after receiving your complaint, our legal manager Martha contacted you to discuss your concerns.
We are sorry for the lack of empathy which has been addressed internally.
Regards,
The OUTsurance Team
Further to our acknowledgement after receiving your complaint, our legal manager Martha contacted you to discuss your concerns.
We are sorry for the lack of empathy which has been addressed internally.
Regards,
The OUTsurance Team