HB
Hemlata B

1 reviews | Active since Mar 2009

05 Jan 2017, 16:01

The R400 advertised appears to be a ****

<p>Hi,</p> <p>Quote Ref #: ********** </p> <p>I called in this morning, the 05/11/2016 and spoke to Stacey Moola (not sure of spelling) and spent +-1 hour on the phone for her to either match or beat my current insurance and she couldnt even come anywhere close to what I am currenly paying for insurance.</p> <p>I then mentioned the R400 promotion and she said she will email me the link to enter my details. To now I still have not received the link however received the sms with the pin.</p> <p>I called Stacey and she told me that they keep getting errors in sending me the link, i confirmed my email address and what I find strange is that in the morning I received an email from OUTsurance on the exact same email address "Why Outsurance" outlining the benefits but the link for the promo suddenly returns errors.</p> <p>How do you advertise something that you cannot deliver on?</p> <p> </p>

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Replies (3)
HB
Hemlata B's update05 Jan 2017, 16:04
Reviewer Update

The date entered is incorrect 05/01/2017.

OUTsurance
OUTsurance's reply09 Jan 2017, 10:35
Official

Hi, thank you for bringing this matter to our attention. Iris from our promotion department has made contact with you. She said the schedule you provided is outdated and we await the updated schedule.

Regards, Kelvin

HB
Hemlata B's update24 Jan 2017, 16:17
Reviewer Update

Good Day, Iris has made contact with me and assisted brilliantly. Thank You Iris for your excellent service and promptness in assisting me in this regard.