The people who were assisting me from the beginning were firstly empathetic towards me by calming me down, trying by all means to make me feel better, I was greatly impressed

The people who were assisting me from the beginning were firstly empathetic towards me by calming me down, trying by all means to make me feel better, I was greatly impressed. Secondly, they willingly guided me on what to do, when I was still on scene they checked on me. The curtacy car part was handled so professionally also, I was impressed. Whenever I got a call from Outsurance, it was a friendly and polite person on the other side who empathised with me. Thanks guys, you made this journey easier for me and my family