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Hayley Hayley.Arnesen

1 reviews | Active since Dec 2025

12 Dec 2025, 14:37

The OUTsurance team handled my claim exceptionally well

The OUTsurance team handled my claim exceptionally well. It was super easy to log the claim, have my car accessed, choose a service provider and get my hire car. I was, however, not happy with the service from the panel beater. I gave them a bad rating on my feedback to Outsurance and they responded quickly, making sure my concerned were addressed and that I got all the feedback I needed. I liked the service that I got so much from OUTsurance that we will be moving our home insurance to them in the new year.

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Replies (1)
OUTsurance
OUTsurance's reply12 Dec 2025, 14:43
Official
Hello Hayley,

We are so glad that the service you received was so exceptional.

We are thrilled to hear that your claims process was handled so efficiently.

Regards,
The OUTsurance Team.