The only bad part was the initial customer care operator, who was getting very annoyed with me wanting to get someone in claims to talk to about the part of my roof that **********

The only bad part was the initial customer care operator, who was getting very annoyed with me wanting to get someone in claims to talk to about the part of my roof that **********. Once I had put in the claim online, as she would not help, and I was given a person handling my claim, they went above and beyond in helping me get everything put back together again