HR
Heidi R
1 reviews | Active since Sept 2024
14 Sept 2024, 10:55
The last lady that c...
The last lady that contacted me was extremely beligarant and demeaning!!! Pity I don’t remember her name .
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OUTsurance's replyOfficial
18 Sept 2024, 08:17Good day Heidi,
Your review is naturally concerning. After responding privately, we escalated the matter.
Our client services manager, Charmandri, has been unsuccessful in her attempts to reach you. Charmandri has subsequently sent you an email. Please respond to Charmandri's email and she will in turn call you to address your concerns.
We do apologise for your experience with us.
Regards,
The OUTsurance Team
Your review is naturally concerning. After responding privately, we escalated the matter.
Our client services manager, Charmandri, has been unsuccessful in her attempts to reach you. Charmandri has subsequently sent you an email. Please respond to Charmandri's email and she will in turn call you to address your concerns.
We do apologise for your experience with us.
Regards,
The OUTsurance Team
OUTsurance's reply18 Sept 2024, 08:17
Official
Good day Heidi,
Your review is naturally concerning. After responding privately, we escalated the matter.
Our client services manager, Charmandri, has been unsuccessful in her attempts to reach you. Charmandri has subsequently sent you an email. Please respond to Charmandri's email and she will in turn call you to address your concerns.
We do apologise for your experience with us.
Regards,
The OUTsurance Team
Your review is naturally concerning. After responding privately, we escalated the matter.
Our client services manager, Charmandri, has been unsuccessful in her attempts to reach you. Charmandri has subsequently sent you an email. Please respond to Charmandri's email and she will in turn call you to address your concerns.
We do apologise for your experience with us.
Regards,
The OUTsurance Team