The experience with the call centre when I had my first claim was great, the consultant was empathetic with my situation and assisted according to my current situation, shortly after an assessor was appointed and an appointment was scheduled to review my

The experience with the call centre when I had my first claim was great, the consultant was empathetic with my situation and assisted according to my current situation, shortly after an assessor was appointed and an appointment was scheduled to review my case. Everything was handled well and professional, and the assessor was very friendly, helpful and understanding. I am happy with the service I received from OUTSURANCE. the turnaround time of the claims process was about 2 weeks, which I feel could impact small businesses trading in cash only. So they and other insurances can definitely work on that.