T
Tshepo

1 reviews | Active since Mar 2024

26 Oct 2025, 11:00

The cover is expensi...

The cover is expensive it's actually equally to my monthly car installment

0
Replies (2)
OUTsurance
OUTsurance's reply26 Oct 2025, 11:18
Official
Good morning Tshepo.

Thank you for your response.

Our client care manager will call you and discuss our underwriting principles in general as well as possible premium relief options available to you.

Regards
The OUTsurance Team



OUTsurance
OUTsurance's reply28 Oct 2025, 08:03
Official
Hello Tshepo

Further to our initial response to you, we received confirmation from our client care manager who confirmed she contacted you.

She managed to do a positive review for you, but you sadly decided to cancel your policy, as the revised premium was still too high for you.

Thank you for the time you afforded us to review and apologies again for not being able to offer you a reasonable premium at this stage.

Regards
The OUTsurance team