MH
Musa H

1 reviews | Active since Jul 2020

14 Sept 2024, 13:04

The claims procedure was not stressful at all, and Lillian Matlala was an excellent agent throughout the process

The claims procedure was not stressful at all, and Lillian Matlala was an excellent agent throughout the process. The only problem was with sorting out our policy and what the premium would be after the claim. As well as an unauthorised deduction from the policy holder's bank account.

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Replies (1)
OUTsurance
OUTsurance's reply14 Sept 2024, 17:29
Official
 Thank you very much for your kind response to Lilians sterling service. We are proud to have her on our team!
  Your response will mean very much to her! We will get someone from client care department to make contact with you regarding the premiums.

The OUTsurance Team