The claims consultant Ovayo Mayiya placed first care on the wellbeing of my pup at the start of every call

The claims consultant Ovayo Mayiya placed first care on the wellbeing of my pup at the start of every call. Then once i had an opportunity to discuss his wellbeing she very professionally moved on to ask on my updates on documentation. She followed up exactly when she said she would and once completed explained how each step would work in the claims process Truly wonderful customer service