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I damaged my own car on Thursday 10th September 2015. On Friday 11th September 2015 I phoned Outsurance early morning and the call was taken by Donovan. I informed him that it was my own fault and no one else could be blamed for my stupidity. Without hesitation Donovan took all details and the very same day my Audi was assessed by an appointed assessor. This was followed up with subsequent calls and emails and finally an appointment with appointed panel beater. I'm too glad to pay access and have my car restored.<br> <br> The awesome service I experienced is contradictory to friends and family who are insured by competitor insurers. Believe me, I am now probably one of the biggest ambassadors for Outsurance and will continue to promote them.<br> <br> A sincere thanks to Outsurance for going the extra mile and to believe in me when I was honest with them. Outsurance's marketing campaigns are real and true and an unblemished testimony of what they really stand for. <br> <br> Well done Outsurance team!!<br> <br> Regards<br> <br> Michael Strauss