TT
Tsholedi T
1 reviews | Active since Mar 2025
19 Mar 2025, 11:35
The agent was very h...
The agent was very helpful indeed But for an insurance company to charge me R3200 for a vehicle insurance and I have been with them for years for house hold insurance it’s outrageous and I work with customers as well the least to say in my line of work people way younger than me and with a month old license are paying not even half of the price you guys are quoting me but yeah I’m happy with my household insurance but won’t be taking any vehicle insurance with Out Surance at all and won’t even slightly consider anyone close to me to try as well
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OUTsurance's replyOfficial
25 Mar 2025, 11:11Good day Tsholedi,
Thank you for your review.
Our client care team manager, Shanice, has contacted you to address your concerns.
Premiums are risk profile dependant and many factors are taken into consideration when you are provided with a quote.
We have reviewed your profile and assisted with alternative options to aid with your query.
We do apologise for your experience, and we are glad to hear that you are satisfied with your existing cover.
Regards,
The OUTsurance Team
OUTsurance's reply25 Mar 2025, 11:11
Official
Good day Tsholedi,
Thank you for your review.
Our client care team manager, Shanice, has contacted you to address your concerns.
Premiums are risk profile dependant and many factors are taken into consideration when you are provided with a quote.
We have reviewed your profile and assisted with alternative options to aid with your query.
We do apologise for your experience, and we are glad to hear that you are satisfied with your existing cover.
Regards,
The OUTsurance Team