The Agent was knowledgeable and patient with me

The Agent was knowledgeable and patient with me. She explained to me the various options so that I can choose what is best for me with regards to car hire. She checked if the required documents were sent back to Outsurance and she noticed that the vehicle inspection certificate was not finalised and she routed that to the relevant department. It was an awesome experience and I wish in other service providers one can experience this kind of service.