The Agent (Nokwazi Cele) was knowledgeable about the product they were selling to me

The Agent (Nokwazi Cele) was knowledgeable about the product they were selling to me. They understand and emphasised with my situation and provided options for me to choose. She was engaged throughout and wanted to know what else she could do to meet my expectations. In the end, I bought to her proposal and will from July be the new client.