SM
Sbongile M

1 reviews | Active since Jun 2012

06 May 2019, 10:46

the absolute worst

I need to understand why my phone broke in July last year, I took it in and paid the excess in December - and till this very date I don't have my phone back poor service / no follow ups / no feedback / no one calls you back the absolute worst !!!! please return my phone to me

0
Replies (1)
OUTsurance
OUTsurance's reply10 May 2019, 10:46
Official
Good day sjmdima,

What you experienced is truly concerning. We contacted our service provider to understand why there has been a delay and then we called you with feedback.

We can confirm that you have received your phone. We humbly apologise for the poor service delivery.

Regards,
OUTsurance