DB
David B

1 reviews | Active since May 2015

16 Feb 2017, 10:46

Thanks for going above and beyond!

<p>I had some serious issues with my laptop and the iStore took 17 days to finally send me the proper diognostics for my machine.</p> <p> </p> <p>It took just a 2min phonecall to Outsurance to cover me, even though they said it fell out of my cover.</p> <p> </p> <p>Chalk and cheese. The iStore could take a note out of Outsurance's book.</p> <p> </p> <p>Thanks outsurance!</p>

0
Replies (1)
OUTsurance
OUTsurance's reply16 Feb 2017, 15:35
Official

Excellent feedback to receive on Desorine's service delivery!

Thanks for letting us know she impressed, your compliment will make her day!

Regards, Sarah