NB
Ntuthuko B

1 reviews | Active since Mar 2021

16 Sept 2022, 10:06

Thanks for a good experience

I was with outsurance for an uninterupted 3 years, and would still be with them had we not left the country. We were insured with them for home contents, out and about as well as our vehicle. Every claim was processed quickly, the app is effective in getting them to call back, as well as other basic features. The customer service received has been rivaled only by one other competitor, but we'd still rate them better because of our experience with their systems. We shopped around in 2021 and got more competitve quotes, but the service with onboarding was below what we'd experienced with Outsurance, so we decided to pay a little more, for that added peace of mind and customer service. If/when they come to the UK, they will be the obvious choice for us.

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Replies (1)
OUTsurance
OUTsurance's reply23 Sept 2022, 09:26
Official
Thank you for the lovely compliment and for your loyalty over the last few years! We are delighted to know our team consistently provided you with awesome service! We wish you all the best for your new adventure!

Regards,
The OUTsurance Team.