JP
Janita P

1 reviews | Active since Jan 2025

05 Sept 2025, 13:14

Thank you very much for the outstanding customer service Mandla Nqadini from OUTsurance Customer Care provided me telephonically today

Thank you very much for the outstanding customer service Mandla Nqadini from OUTsurance Customer Care provided me telephonically today. Mandla listened attentively to my immediate requirements and situation. Without delay, he affectively addressed my request to update my banking details and debit order instruction. He foroughly checked every box in terms of my cover now and suggested cover with knowledgeable and good advice. Mandla assisted me to reinstate my comprehensive cover and ensure peace of mind with an affordable monthly premium. Over and above, Mandla showed compassion, kindness and empathy. As a customer this is the type of customer care, customer service and level of excellence that will ensure customers want to stay with and value OUTsurance.

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Replies (1)
OUTsurance
OUTsurance's reply05 Sept 2025, 13:19
Official
Hello Janita, 

Thank you very much for this great response to awesome service! 

Kudos to Mandla for ensuring you were assisted promptly and for giving you peace of mind throughout. 

Regards,
The OUTsurance Team.