MM
Mpho M

1 reviews | Active since Jun 2018

18 Apr 2024, 17:06

Thank you Nonto & Selda

I recently encountered an issue with my geyser and needed to file a claim with Outsurance. My initial contact was with Nonto Mkhize, who demonstrated remarkable calmness and a willingness to assist. Additionally, I'd like to extend my gratitude to Selda for her patience and dedication in handling my complaint till it was resolved. Both of you showed a deep understanding of my frustration and promptly took measures to resolve the issue. Thanks to your efforts, I am now a satisfied customer. Your professionalism and dedication truly make you invaluable assets to your organization.

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Replies (1)
OUTsurance
OUTsurance's reply18 Apr 2024, 17:27
Official
Good afternoon Mpho, 

We are so glad to hear that your complaint was resolved in such a professional manner. 

Nonto and Selda are known for their amazing service and will appreciate your kind words.

Regards,
The OUTsurance team