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Malehlohonolo M

1 reviews | Active since Mar 2017

03 Oct 2025, 11:44

Thank you Melissa Lamb

I would like to thank Melissa Lamb who is claims advisor for pet insurance, she went above and beyond to help me with my claim and give emotional support during a difficult time for me and i will forever be grateful for her professionalism and adding a human touch to the work that she does, we need more people like Melissa, thank you for an excellent service!!!!!!!!!!

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Replies (1)
OUTsurance
OUTsurance's reply03 Oct 2025, 11:49
Official
Hello Malehlohonolo,

This is a fantastic compliment for Melissa Lamb! 

A BIG thank you for recognising Melissa's sterling service so publicly! We know it will mean the world to her.

We are thrilled to hear that your claims process was handled so efficiently. 

Regards,
The OUTsurance Team.