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deon.visser deon.visser

1 reviews | Active since Sept 2016

14 Sept 2016, 14:30

Thank you Loraine Kgotlang - I am insured with the best

<p>I need to share my story of exceptional service and client satisfaction.</p> <p> </p> <p>I was in a motorcycle accident 3 months ago and ended up in Hospital with a broken pelvis.</p> <p>My wife contacted Outsurance and launched a claim . This is where we met Loraine Kgotlang.</p> <p>The motorcycle was written off and Outsurance paid the bank and myself within 2 1/2 weeks.</p> <p> </p> <p>I then asked my wife to contact Loraine again and that she must make a note that there are other items missing and that Outsurance must please keep this claim open until such time when I can assess what went missing at the accident and accident scene.</p> <p>I did that this week and sent the list Loraine. Outsurance had no issues to give me what was insured and they AGAIN paid out in 2 days.<br /> <br />I would like to thank Outsurance and especially Loraine Kgotlang again for your exceptional service and help to finalise this claim. Loraine went the extra mile and handled my claim with compasion and understanding.<br />You were simply fantastic and that is why I chose Outsurance.<br /> <br />May you have many more happy clients like me in your future.<br />Deon Visser</p>

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Replies (1)
OUTsurance
OUTsurance's reply14 Sept 2016, 15:19
Official

Thank you very much for letting us know you received such superb service from Lorraine.

She is over the moon and your positive feedback will inspire her even further.

Keep up the awesome work Lorraine!

Regards, Sarah