AW
Angelique W

1 reviews | Active since Sept 2020

04 Nov 2020, 12:16

Thank You Hloni

There seems to have been a misunderstanding between myself and one of the agents selling a policy to me, which resulted in my account being debited. I was assisted by Hloni who was more than willing to assist, even did a prompt feedback call and my monies was paid back in the time she specified. It is unfortunate that i could not take up the policy presented to me, however if this is the kind of staff (Hloni) Outsurance has, then receiving services in the future from Outsurance would be a definate YES!!! Thank you Hloni

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Replies (1)
OUTsurance
OUTsurance's reply04 Nov 2020, 15:46
Official
Good day,

Thank you for commending Hloni on her service, the compliment will mean a lot to her!

We are also sorry to see that there was a misunderstanding and hope to hear from you again in the near future.

Regards,
OUTsurance