lN
lizeka N

1 reviews | Active since Dec 2018

21 Jan 2019, 19:49

Thank you Edward DE Beer

Would like to thank Edward DE Beer for they way he handled my unfortunate incident. It's unfortunate though when I first called a lady that answered the phone and told me to call back when I have the relevant accident report. So I took a chance and called back again after a few minutes. Surprise surprise Edward just took the relevant information and had the decency to me back when my airtime ran out. Pity I did not get the ladys name that I got through first. She was really of no help since I even told her I don't know what to do. Thank you Edward for your patience and kindness.

0
Replies (1)
OUTsurance
OUTsurance's reply22 Jan 2019, 08:57
Official
Thank yo so much for writing to us. We are super proud of Edward for providing you with awesome service!

So sad to hear that you initially had a negative experience with one of our staff members. 

Regards,
OUTsurance