1 reviews | Active since May 2017

31 May 2017, 09:50

Tess Waller

<p>Tess Waller is an asset to Outsurance!</p> <p>I tried to have my contents listed as "in storage" since the end of April but all the agents don't follow through and I only had it sorted today because of Tess Waller.</p> <p> </p> <p>Tess Waller is super friendly, efficient and goes the extra mile. She said she was going to run to her managers desk for approval and when she spoke to me again, she literally did what she said. I could hear it in her voice that she did run to her manager.</p> <p> </p> <p>She sorted out the change of my contents to be listed as storage in 2 calls and within minutes apart where all 3 previous agents failed.</p> <p> </p> <p>Ask to deal with Tess Waller at Outsurance.</p> <p> </p> <p>A breath of fresh air! </p> <p> </p>

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Replies (1)
OUTsurance
OUTsurance's reply31 May 2017, 10:36
Official

Thank you very much for recognising the awesome service Tess provided on this forum.

Tess is a service superstar and we are lucky to have her on our team!

Regards, Sarah