Terrible to deal with

<p>i was recently told that my policy for my car was cancelled. it was apparently cancelled a day before my accident. I asked for recordings of my calls when i took the policy. have been promised by 4 managers that it would be sent in 72 hours. 3 weeks later and i am still waiting. clearly they listened to the calls and found an irregularity and are afraid to own up and pay my money.two different people gave me different dates of when my policy was cancelled. Unbelievable. Now after multiple calls by me to them at my cost, i am forced to take legal actions which is more cost to me. Where as they can simply say "outsurance accepts we are wrong and will pay", they are making things get more serious with legal actions and a definite law suit</p>