IS
Imraan S
1 reviews | Active since Jul 2011
05 Dec 2019, 17:29
Terrible service from VICTOR MATLOU
Really terrible service, after trying to give me a long story that had no relevance, i was told i cannot be assisted, then i received a policy schedule with amendments of premiums and then another with a product removed.
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OUTsurance's replyOfficial
06 Dec 2019, 13:32Hello Imraan
Thank you for bringing the matter to our attention.
Our client care manager contacted you with an apology for having sent our 2 different schedules to you.
The vehicle cover has been cancelled and we are pleased to know you are satisfied after Keo's call to you.
Regards
OUTsurance
Thank you for bringing the matter to our attention.
Our client care manager contacted you with an apology for having sent our 2 different schedules to you.
The vehicle cover has been cancelled and we are pleased to know you are satisfied after Keo's call to you.
Regards
OUTsurance
OUTsurance's reply06 Dec 2019, 13:32
Official
Hello Imraan
Thank you for bringing the matter to our attention.
Our client care manager contacted you with an apology for having sent our 2 different schedules to you.
The vehicle cover has been cancelled and we are pleased to know you are satisfied after Keo's call to you.
Regards
OUTsurance
Thank you for bringing the matter to our attention.
Our client care manager contacted you with an apology for having sent our 2 different schedules to you.
The vehicle cover has been cancelled and we are pleased to know you are satisfied after Keo's call to you.
Regards
OUTsurance