Terrible service from OUTsurance

Outsurance promises the best service during their marketing and sales campaign, but is the worst when it comes to processing an actual claim. We have been trying to register a claim since 06 November 2025 (27 days to current date, 03 December 2025) for a minor incident with one of our vehicles insured with Outsurance. To date, we send 64 x photos of the damage to the vehicle, Outsurance still has problems with the angle and / or quantity of photos, still no accessor in sight, still no claim activated, still driving around in a damaged vehicle... They are the worst!!!