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jessica N

1 reviews | Active since Aug 2017

05 Apr 2019, 15:45

Terrible service from Outsurance

I had requested a quote from outsurance and they could not beat my premium with Miway. I have 2 vehicles and the guy couldn’t assist… I was told that I would get an email to explain how to claim the 400 nothing has come through. Just a sms giving me an otp pin and advising that I should follow steps from the email. Quite upset as I had just wasted my time explaining my details and received no help from Outsurance and was **** to about the 400 payment ********** 910

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Replies (2)
OUTsurance
OUTsurance's reply08 Apr 2019, 08:48
Official
Good day yo4jes4kla,

We acknowledge receipt of your complaint. We have referred the matter to our promotion department who will be in contact with you shortly to assist accordingly.

We do apologies for the inconvenience.

Kind regards,
OUTsurance
OUTsurance
OUTsurance's reply08 Apr 2019, 10:56
Official
Good day yo4jes4kla,

Our promotion department confirmed that they were in contact with you and assisted accordingly. 

Thank you kindly
OUTsurance