terrible service
this company is one of the worst insurance companies in SA . the reason they send your vehicle to the worst panelbeaters in East London , the vehicle was taken to the panelbeater on the 3/04/2025 the promised that car would be complete 24/04/2025 , my daughter fetched the car yesterday and it it is still not completed properly , so people please be aware there adverts are aload of **** , it is the after sales service that count . in the first place the car was to be sent to a panelbeater in KWT , my daughter lives in Komga , eventually it was changed to a panelbeater in East london, i spoke to people and the attitude is we will eventually get your vehicle ,
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Replies (1)OUTsurance's replyOfficial
22 May 2025, 16:02Hello Peter
Please accept our sincere apologies for your claims experience!
Our client liaison claims manager and advisor have been in contact with you. A cash settlement was made to you for the part. Thank you for your understanding and accepting our apologies for the chain of events which led to your unhappiness,
Regards
The OUTsurance Team
Please accept our sincere apologies for your claims experience!
Our client liaison claims manager and advisor have been in contact with you. A cash settlement was made to you for the part. Thank you for your understanding and accepting our apologies for the chain of events which led to your unhappiness,
Regards
The OUTsurance Team
OUTsurance's reply22 May 2025, 16:02
Official
Hello Peter
Please accept our sincere apologies for your claims experience!
Our client liaison claims manager and advisor have been in contact with you. A cash settlement was made to you for the part. Thank you for your understanding and accepting our apologies for the chain of events which led to your unhappiness,
Regards
The OUTsurance Team
Please accept our sincere apologies for your claims experience!
Our client liaison claims manager and advisor have been in contact with you. A cash settlement was made to you for the part. Thank you for your understanding and accepting our apologies for the chain of events which led to your unhappiness,
Regards
The OUTsurance Team
