1 reviews | Active since Apr 2018
TERRIBLE SERVICE
I have submitted a third party claim. Have been trying longer than a week to get hold of the person who is handling my claim. Each time I phone I get put through to a message center , a message is taken, but I am not phoned back. For a week now,numerous attempts.
SALMON PRETORIUS AT OUTSURANCE - CALL ME BACK PLEASE
Hello camillameyer
Thank you for bringing the matter to our attention. At the same token, please accept our sincere apologies for the lapse in our service!
Salmon has since provided you with an update on the claim and also arranged for the change of repairer closest to yourself. He confirmed payment will be made to your account.
As soon as Salmon received the assessment report, he will forward same to you and contact you.
Regards
Dinky
Hello camillameyer
Thank you for bringing the matter to our attention. At the same token, please accept our sincere apologies for the lapse in our service!
Salmon has since provided you with an update on the claim and also arranged for the change of repairer closest to yourself. He confirmed payment will be made to your account.
As soon as Salmon received the assessment report, he will forward same to you and contact you.
Regards
Dinky