Terrible service - 2 months going and claim unresolved

<p>Lodged a claim at the end of March for building insurance. 2 months and 4 contractors later I am still waiting for this matter to be resolved. Now i am told that there is confusion between the contractors and that their own building assessor will come out to assess the damage! 2 days gone by since that conversation and still waiting for someone to contact me. What nonsense ! When i've been told by various consultants - spoke to 9 different people during this ordeal - that the claim has been approved and work will commence! Unbelievable.</p>