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Aa-shieqah Davids
1 reviews | Active since Apr 2018
04 Jan 2023, 15:50
Terrible
So Not helping people OUT premiums increased dramatically and the consultant want to tell you better about your own vehicle how can ca vehicle that depreciate in value increase so much in premiums you pay more for a car that cost less then they want to argue with you. How is that helping me OUT been a client for more that 8 years with no claims and this is the treatment I get disgusting
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Replies (1)
OUTsurance's replyOfficial
11 Jan 2023, 12:16Good day Aa-shieqah,
After responding privately to your review, we escalated the matter to Mandi our Review Manager.
Mandi contacted you to address your concerns regarding the rerate and he discussed your profile in detail with you. There are a variety of factors that will influence a premium increase at rerate stage such as claims, inflationary adjustments, unpaid premiums etc.
We are sorry that we couldn't offer you a better premium.
Regards,
OUTsurance
After responding privately to your review, we escalated the matter to Mandi our Review Manager.
Mandi contacted you to address your concerns regarding the rerate and he discussed your profile in detail with you. There are a variety of factors that will influence a premium increase at rerate stage such as claims, inflationary adjustments, unpaid premiums etc.
We are sorry that we couldn't offer you a better premium.
Regards,
OUTsurance
OUTsurance's reply11 Jan 2023, 12:16
Official
Good day Aa-shieqah,
After responding privately to your review, we escalated the matter to Mandi our Review Manager.
Mandi contacted you to address your concerns regarding the rerate and he discussed your profile in detail with you. There are a variety of factors that will influence a premium increase at rerate stage such as claims, inflationary adjustments, unpaid premiums etc.
We are sorry that we couldn't offer you a better premium.
Regards,
OUTsurance
After responding privately to your review, we escalated the matter to Mandi our Review Manager.
Mandi contacted you to address your concerns regarding the rerate and he discussed your profile in detail with you. There are a variety of factors that will influence a premium increase at rerate stage such as claims, inflationary adjustments, unpaid premiums etc.
We are sorry that we couldn't offer you a better premium.
Regards,
OUTsurance