LT(R
Leonie Thompson (neé Rousseau)
1 reviews | Active since May 2019
17 May 2019, 20:12
Terrible!
Life Insurance Policy taken, only to be cancelled 2 weeks after 1st payment. Consultant did not elaborate on my health questions and when answered honestly was declined by underwriter as a high risk!
Helpful (0)
Replies (2)0
Replies (2)
OUTsurance's replyOfficial
20 May 2019, 08:20Good day Leonie,
We acknowledge receipt of your complaint. What you have described is concerning. We have escalated the matter to a manager who will revert.
We apologise for the bad experience.
Regards,
OUTsurance
We acknowledge receipt of your complaint. What you have described is concerning. We have escalated the matter to a manager who will revert.
We apologise for the bad experience.
Regards,
OUTsurance
Best regards,
OUTsurance's reply20 May 2019, 08:20
Official
Good day Leonie,
We acknowledge receipt of your complaint. What you have described is concerning. We have escalated the matter to a manager who will revert.
We apologise for the bad experience.
Regards,
OUTsurance
We acknowledge receipt of your complaint. What you have described is concerning. We have escalated the matter to a manager who will revert.
We apologise for the bad experience.
Regards,
OUTsurance
Best regards,
OUTsurance's replyOfficial
23 May 2019, 09:48Good day LeonieRousseau1,
Thank you for bringing this matter to our attention. Keletso our client services manager contacted you to address all your concerns and he went into detail regarding the cancellation.
We do apologise for the disappointing feedback.
Regards,
OUTsurance
Thank you for bringing this matter to our attention. Keletso our client services manager contacted you to address all your concerns and he went into detail regarding the cancellation.
We do apologise for the disappointing feedback.
Regards,
OUTsurance
Best regards,
OUTsurance's reply23 May 2019, 09:48
Official
Good day LeonieRousseau1,
Thank you for bringing this matter to our attention. Keletso our client services manager contacted you to address all your concerns and he went into detail regarding the cancellation.
We do apologise for the disappointing feedback.
Regards,
OUTsurance
Thank you for bringing this matter to our attention. Keletso our client services manager contacted you to address all your concerns and he went into detail regarding the cancellation.
We do apologise for the disappointing feedback.
Regards,
OUTsurance
Best regards,