PJ
Pieter J
1 reviews | Active since Dec 2018
05 May 2026, 14:04
Telephone access
It's a huge frustration to call Outsurance regarding a third-party claim, one gets transfer from one person to the next and the eventually the call is cut.... No wonder what anyone would expect if it's not a call to get a quote.
Helpful (0)
Replies (4)0
Replies (4)
OUTsurance's replyOfficial
05 May 2026, 14:24Good day Pieter,
We acknowledge receipt of your review. We would like to escalate the matter to a legal manager however, we don't trace a claim with the info you have provided.
Please respond privately with the claim number and we'll escalate the matter.
Apologies for your experience with us.
Regards,
The OUTsurance Team
We acknowledge receipt of your review. We would like to escalate the matter to a legal manager however, we don't trace a claim with the info you have provided.
Please respond privately with the claim number and we'll escalate the matter.
Apologies for your experience with us.
Regards,
The OUTsurance Team
Best regards,
OUTsurance's reply05 May 2026, 14:24
Official
Good day Pieter,
We acknowledge receipt of your review. We would like to escalate the matter to a legal manager however, we don't trace a claim with the info you have provided.
Please respond privately with the claim number and we'll escalate the matter.
Apologies for your experience with us.
Regards,
The OUTsurance Team
We acknowledge receipt of your review. We would like to escalate the matter to a legal manager however, we don't trace a claim with the info you have provided.
Please respond privately with the claim number and we'll escalate the matter.
Apologies for your experience with us.
Regards,
The OUTsurance Team
Best regards,
PJ
Pieter J's updateReviewer Update
05 May 2026, 15:06Claim no. ***
PJ
Pieter J's update05 May 2026, 15:06
Reviewer Update
Claim no. ***
OUTsurance's replyOfficial
05 May 2026, 15:32Thank you
Best regards,
OUTsurance's reply05 May 2026, 15:32
Official
Thank you
Best regards,
OUTsurance's replyOfficial
07 May 2026, 11:49Good day Pieter,
Thank you for letting us know.
We can confirm that our legal manager, Simon, has been in contact with you to discuss the details of your 3rd party claim.
Apologies for your experience with us.
Regards,
The OUTsurance Team
Thank you for letting us know.
We can confirm that our legal manager, Simon, has been in contact with you to discuss the details of your 3rd party claim.
Apologies for your experience with us.
Regards,
The OUTsurance Team
Best regards,
OUTsurance's reply07 May 2026, 11:49
Official
Good day Pieter,
Thank you for letting us know.
We can confirm that our legal manager, Simon, has been in contact with you to discuss the details of your 3rd party claim.
Apologies for your experience with us.
Regards,
The OUTsurance Team
Thank you for letting us know.
We can confirm that our legal manager, Simon, has been in contact with you to discuss the details of your 3rd party claim.
Apologies for your experience with us.
Regards,
The OUTsurance Team
Best regards,