WB
Wayne B
1 reviews | Active since Dec 2018
26 Nov 2019, 15:19
Talk and no Action empty promises
Outsurance phoned me on the 20th November 2019 stating that they can give me a quotation for my car and if they cant be able to give me a better price they will give me R800 that is there promise to me. I am currently insured with Miway and Outsurance couldn't beat the price. Outsurance just said that they will come back to me the following day but never came back
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OUTsurance's replyOfficial
27 Nov 2019, 13:54Hello Wayne
Thank you for bringing the matter to our attention.
It is unfortunate to see the automated process was not set into motion after the quote was done.
We have since been in contact with you. An email has been sent to you now, stipulating the documents we require to do the like for like comparisons for you.
We'll finalise the matter for you as soon as possible and apologise again for the unnecessary delay.
Regards
OUTsurance
Thank you for bringing the matter to our attention.
It is unfortunate to see the automated process was not set into motion after the quote was done.
We have since been in contact with you. An email has been sent to you now, stipulating the documents we require to do the like for like comparisons for you.
We'll finalise the matter for you as soon as possible and apologise again for the unnecessary delay.
Regards
OUTsurance
OUTsurance's reply27 Nov 2019, 13:54
Official
Hello Wayne
Thank you for bringing the matter to our attention.
It is unfortunate to see the automated process was not set into motion after the quote was done.
We have since been in contact with you. An email has been sent to you now, stipulating the documents we require to do the like for like comparisons for you.
We'll finalise the matter for you as soon as possible and apologise again for the unnecessary delay.
Regards
OUTsurance
Thank you for bringing the matter to our attention.
It is unfortunate to see the automated process was not set into motion after the quote was done.
We have since been in contact with you. An email has been sent to you now, stipulating the documents we require to do the like for like comparisons for you.
We'll finalise the matter for you as soon as possible and apologise again for the unnecessary delay.
Regards
OUTsurance