1 reviews | Active since Mar 2017

16 Sept 2017, 16:28

Taking my money

I have been trying to cancel my insurance for my car for over a month. The consultants do not want to let me cancel and my emails are ignored. I have just been debited again for a premium. I am at a loss as to how to solve this issue and get my money back.

0
Replies (1)
OUTsurance
OUTsurance's reply20 Sept 2017, 10:53
Official

Good day,

Thank you for bringing the matter to our attention. Brian our client services manager contacted you to process your cancellation. He has asked you to send him the emails you sent us regarding the initial cancellation request so that he is able to process your refund.

Sorry for the inconvenience caused.

Thanks, Kelvin