1 reviews | Active since Mar 2009
Taking money that don't belong to them
<p>I cancelled my insurance in July as I purchased a new vehicle. I had paid in advance for the month for my old vehicle and had to wait 7 days for my refund of over R1000. After waiting the 7 days and phoning 3 times to confirm, instead of a refund more money het deducted off my account! What do I have to wait 7 more days now???!!!!!</p> <p>PAY BACK THE MONEY!.... now!!</p>
Good afternoon
We are so sorry for the lack of feedback and proper assistance from our side. Louis has been in contact and discussed what occurred regarding the hold on the refund. He confirmed that the funds have been released and should reflect in your account with 24 hours. We will also write to the bureaus to clear any listing as a result of our error. Please contact Louis should there be any further assistance needed.
Regards
Natasha
Good afternoon
We are so sorry for the lack of feedback and proper assistance from our side. Louis has been in contact and discussed what occurred regarding the hold on the refund. He confirmed that the funds have been released and should reflect in your account with 24 hours. We will also write to the bureaus to clear any listing as a result of our error. Please contact Louis should there be any further assistance needed.
Regards
Natasha