Taken for ride or fool after being client for over 11 years

<p>CLAIM NUMBER ********** 99 & ********** 97</p> <p>Last year on the 09 th November we experienced flooding of our house during the heavy rains. Outsurance appointed 3 service providers to fix our house. AJH Builders to fix structure, IDALA for contents, P & G for our electronics and Vistel for our gate and electric fence. Till this day only painting inside house and replacing of doors was done. I complained previously and assessor by name of Marrison came assess the work that was done and promised to appaoint another service provider to look at my doors and correct them.</p> <p>The assessor also promised that he will suggest Outsurance pay me out for the following:</p> <p>Painting of the house outside, painting of the wall on the carport, payment of my wendy house replacement. I phoned several times to ask when is the payment happening I am promised they are processing it. How can such a big company takes a month to process a payment because this was promised on 23rd January 2017. Outsuarnce also decided to pay me out for everything like Cupboards in kitchen, wall wadrobes, and walk in dressing room in master bedroom. Till today no payment has been received. The company that does refurbishment of furniture wants to take the rest of the furniture but i have no ne furniture because I cannot buy new furniture to put in house that is still going to dirty and messy as the work is incomplete as i have not been paid.</p> <p>I complained previous via this Service but not I ahve sent my Complain to Insurance Ombudsman as i have waited for 4 months for the finalisation of this claim.</p> <p>I am tired of Outsuarnce I need them to pay me out and will find the insurer that cares elsehwere</p> <p> </p> <p>Very angry and irratated client</p>