Take No Responsibility
Lack of planning and bad customer service. As a client you should not have to be inconvenience...Making their problem my problem
Helpful (0)
Replies (3)0
Replies (3)
OUTsurance's replyOfficial
23 Aug 2022, 12:28Hello Glynnis
You have our sincere apologies for the long time it is taking us to ensure your vehicle is repaired as well as the inconvenience you suffered after he rental vehicle had to be returned.
George has since provided you with feedback. We will reimburse you the costs you incurred for renting a vehicle and will also discuss further recourse with you today,
Regards
OUTsurance
You have our sincere apologies for the long time it is taking us to ensure your vehicle is repaired as well as the inconvenience you suffered after he rental vehicle had to be returned.
George has since provided you with feedback. We will reimburse you the costs you incurred for renting a vehicle and will also discuss further recourse with you today,
Regards
OUTsurance
OUTsurance's reply23 Aug 2022, 12:28
Official
Hello Glynnis
You have our sincere apologies for the long time it is taking us to ensure your vehicle is repaired as well as the inconvenience you suffered after he rental vehicle had to be returned.
George has since provided you with feedback. We will reimburse you the costs you incurred for renting a vehicle and will also discuss further recourse with you today,
Regards
OUTsurance
You have our sincere apologies for the long time it is taking us to ensure your vehicle is repaired as well as the inconvenience you suffered after he rental vehicle had to be returned.
George has since provided you with feedback. We will reimburse you the costs you incurred for renting a vehicle and will also discuss further recourse with you today,
Regards
OUTsurance
's updateReviewer Update
23 Aug 2022, 16:38Thank you for the feedback, the business day has ended and no call from George to discuss the way forward. We have been without our car since July and the panel beater can't give a straight answer as to why the spare part don't have an ETA that is unknown. I am paying a monthly premium but doing most of the following up.
's update23 Aug 2022, 16:38
Reviewer Update
Thank you for the feedback, the business day has ended and no call from George to discuss the way forward. We have been without our car since July and the panel beater can't give a straight answer as to why the spare part don't have an ETA that is unknown. I am paying a monthly premium but doing most of the following up.
OUTsurance's replyOfficial
24 Aug 2022, 12:59Hello Glynnis
The delayed feedback is most unfortunate.
George made contact this morning and provided a further update.
Regards
OUTsurance
The delayed feedback is most unfortunate.
George made contact this morning and provided a further update.
Regards
OUTsurance
OUTsurance's reply24 Aug 2022, 12:59
Official
Hello Glynnis
The delayed feedback is most unfortunate.
George made contact this morning and provided a further update.
Regards
OUTsurance
The delayed feedback is most unfortunate.
George made contact this morning and provided a further update.
Regards
OUTsurance