uM
unathi M

1 reviews | Active since Jan 2014

11 Jul 2025, 14:04

Swift responds and action

My claim for a leaking geyser was attended efficiently, I was assisted promptly. 24hrs was all it took for my matter to be resolved. I was updated on the progress and informed of the relevant channels in case I had further queries on the matter. I am a happy customer.

In addition to the recent claim, I had previously claimed in 2019 for a leaking geyser. Even then my claim was approved and the allocated contractor went to an extent of repainting the walls along with the ceiling (after replacement) of the affected room.

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Replies (1)
OUTsurance
OUTsurance's reply11 Jul 2025, 14:13
Official
Hello Unathi,

We are so glad that the service you received was so exceptional.

We are thrilled to hear that your claims process was handled so efficiently.

Regards,
The OUTsurance Team