aW
amy W

1 reviews | Active since Dec 2012

30 May 2018, 15:56

Super impressed with laptop claim!!

Was really impressed with the way outsurance handled my laptop claim. I called in to place the claim and within 2 hours my laptop was fetched for an assessment. The whole claim was processed within 48 hours and I received the payout the next day.

The Consultant Claudia pillay was especially helpful. She explained everything very thoroughly and kept me up to date during the entire process. She is a real asset to your company!

Cannot believe the stellar service. More companies should strive for this level of customer service!

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Replies (1)
OUTsurance
OUTsurance's reply31 May 2018, 15:25
Official

Thank you so much for your awesome feedback, we really appreciate it and know that Claudia will be over the moon when she reads the super warm compliment!

Regards,

Joy