GB
Gerhard B

1 reviews | Active since Nov 2009

21 Nov 2017, 09:23

Submitted claim with Outsurance but got nothing out. Submitted claim on app. Not even a phone call

Submitted claim with Outsurance but got nothing out. Submitted claim on app. Not even a phone call

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Replies (1)
OUTsurance
OUTsurance's reply21 Nov 2017, 16:02
Official

Hello gbuytendag

Thank you for bringing the matter to our attention. At the same token, please accept our apologies for the disappointing service and resultant frustration you have experienced up to now.

Our claims manager investigated what had transpired and Claudia has finally assisted you.

She provided you with her e-mail address which she wants you to send the invoice to and payment will be made to you.

Regards

Dinky