1 reviews | Active since Nov 2025
STOPTHEDOWNGRADE
**🚨 YOU WON'T BELIEVE OUTSURANCE'S "LOGIC"! 🚨**
They want to replace my top-tier TCL 75P735 (Dolby Vision, Dolby Atmos, VRR gaming!) with a CHEAPER, stripped-down TCL 75P635. And get this: **they only want to pay R10,500 for my R16,500 TV!** That's an insane **R6,000 SHORT** and ZERO premium features!
Their reason? "It has a screen, right?" 🙄 fix fomat block copy past Apparently, if it lights up, it's "same spec" in their claims department fantasy land.
Let's dissect this downgrade disaster:
| MY PREMIUM 75P735 | THEIR "OFFER" 75P635 | THE SHOCKING DOWNGRADE ⬇️ | | :------------------ | :------------------ | :--------------------------- | | **Dolby Vision HDR** | Basic HDR10 | **BIGGEST** visual downgrade imaginable! | | **Dolby Atmos Audio** | "Just Speakers" | Say goodbye to cinematic sound! | | **VRR + ALLM (Gaming)** | **COMPLETELY MISSING** | Essential for next-gen gaming? GONE. | | **R16,500** Retail Value | **R10,500** Payout Offer | **R6,000** LESS than my TV's value! |
This isn't "same spec." This is OUTsurance swapping a gourmet steak for a microwave sausage roll and calling it "meat"! 🥩➡️🌭
**📢 My Official Response to OUTsurance:**
"I formally reject this downgrade. Provide your policy-backed definition of ‘similar kind and quality’ (typed, not scribbled!). I demand full replacement based on verified premium specs and actual retail pricing, not a drastically undervalued payout."
If you're dealing with "same spec" nonsense and outrageous lowball offers, you're not alone. It's time to #STOPTHEDOWNGRADE and demand audit-grade accountability.
#OUTsuranceLogic #NotTheSameSpecs #ConsumerProtection #InsuranceFails #DemandYourPremium #LowballOffer
We acknowledge receipt of your review.
We will escalate the matter to the relevant manager.
We apologise for the disappointing experience.
Regards
The OUTsurance Team
Best regards,
We acknowledge receipt of your review.
We will escalate the matter to the relevant manager.
We apologise for the disappointing experience.
Regards
The OUTsurance Team
Best regards,
Thank you for bringing your concerns to our attention.
After responding privately to you, we escalated the mater to our claims manager. Our service provider didn't quote on a like for like basis. We can confirm that your claim has been settled as per your quote and payment has been processed.
Thank you for accepting our apologies.
Regards,
The OUTsurance Team
Best regards,
Thank you for bringing your concerns to our attention.
After responding privately to you, we escalated the mater to our claims manager. Our service provider didn't quote on a like for like basis. We can confirm that your claim has been settled as per your quote and payment has been processed.
Thank you for accepting our apologies.
Regards,
The OUTsurance Team
Best regards,
