1 reviews | Active since May 2018
Still waiting to switch
I have been trying to switch but I can't. I am waiting for my reverce cams on my bumper since January. Last time they had my car it also took months and it cost me more for the rental than the repairs would have cost. This time I made sure and I asked to only take the car in once all the parts were at the workshop. Yet it's been more than 5 months and counting. Outsurance gave me the worst service ever. My excess is more than R6000 and my monthly insurance is ridiculously high. This was my second time claiming in more than 2 years. PEOPLE BE WARNED. MOVE NOW. SWITCH NOW. I wish I could.
Good day,
Thank you for bringing this matter to our attention and we fully understand your frustration.
We discussed in detail with you the reason for the delay and unfortunately the manufacturer had to import the part from overseas and this had a direct impact on the delay.
We have called with good news that the part eventually arrived.
Sorry for inconvenience caused.
Thank you,
Kelvin
Good day,
Thank you for bringing this matter to our attention and we fully understand your frustration.
We discussed in detail with you the reason for the delay and unfortunately the manufacturer had to import the part from overseas and this had a direct impact on the delay.
We have called with good news that the part eventually arrived.
Sorry for inconvenience caused.
Thank you,
Kelvin