LW
Linda W

1 reviews | Active since May 2016

14 Mar 2018, 09:12

Still waiting

My geyser burst in November last year. Since then I have been trying to get a geyser blanket for the new one as they installed it outside my roof.

0
Replies (1)
OUTsurance
OUTsurance's reply15 Mar 2018, 14:10
Official

Hello Wakey007

Thank you for bringing the matter to our attention.

We are very sorry about the delay and poor response to your request for assistance!

Our claims manager contacted you and explained our calls have not been going through.

Arrangements have been made with the service providers to assist and who will contact you to confirm appointment.

Regards

Dinky

Best regards,