1 reviews | Active since Oct 2016

25 Oct 2016, 21:24

Still awaiting feedback

<p>I was involved in a car accident and Outsurance did there work amazingly quick and helpful,but I am having problems receiving feedback from the lady handeling the legal side of my claim if I am able to get back from the party who caused the accident I emailed her numerous times with no answer.Please help I just want to know what is happening.</p>

0
Replies (2)
's update26 Oct 2016, 15:38
Reviewer Update

Was called the next day to resolve the query thank you for the quick response.

I will still rate 2 as I was waiting for answer hoping for good news and nothing

OUTsurance
OUTsurance's reply27 Oct 2016, 11:14
Official

Dear Ruan,

We appreciate you allowing us the opportunity to look into the matter and provide you with feedback. Isaac made contact and explained in detail why we will not be able to go ahead with the recovery.

Thank you for being so understanding.

Regards,

Alet